RESIDENTS AND FAQs

Residents at Journey Home are referred to us by one of 2 agencies: Visiting Nurse Service or Lifetime Care (formerly known as GRHC).

Each prospective resident must have a terminal diagnosis of three months or less and is then interviewed by our medical staff to make sure that Journey Home is a good match and an appropriate placement.

Considerations include but are not limited to geographic location (we are located in Greece, a west side suburb of Rochester), current medical condition and ability of family to provide support in the current situation. Ability to pay and religious affiliation are never considerations.

In just over 6 years, Journey Home has been privileged to serve more than 185 residents and their families. Ages have ranged from late twenties to mid nineties and our residents have been from various Christian denominations, from the Jewish tradition  and of no faith at all. Below are some frequently asked questions regarding Journey Home and comfort care for the dying in general.

WHAT'S JOURNEY HOME ALL ABOUT?
Journey Home in general offers care to a person who is considered to be nearing death. Care is also given to the resident's family as they go through the grieving process. We address the physical, emotional and  spiritual aspects of a person's dying process. We maintain comfort for the individual while allowing the body to continue with its normal and natural progression toward the end of life. It values living until the day one dies.

 

WHERE DOES THE CARE TAKE PLACE?
Journey Home is located at 994 Long Pond Road in the town of Greece and as such is the only home for the dying on the West side of Monroe County.

WHAT IS A COMFORT CARE HOME/HOME FOR THE DYING?
A comfort care home/home for the dying is usually a two bedroom home, located anywhere in a community. It is there that services are provided for residents. Each person who comes to the home has to be involved with a hospice certified agency.

WHAT SPECIFIC SERVICES ARE PROVIDED?
Residents are allowed to be as independent as their circumstances warrant but are also helped with daily living activities as they are needed. Those activities include, among other things, help with feeding, toileting, bathing, dressing and helping with medication, similar to what would be offered at home. Services are offered twenty four hours a day, seven days a week.

WHO PERFORMS THE SERVICES?
Nursing staff, personal physicians, agency nurses and the medical director are the professionals involved. Trained volunteers, under the supervision of the nursing staff and in conjunction with the medical director, work in shifts, usually of 4 hours, performing all of the gentle care needed.


WHO PAYS FOR THESE SERVICES?
In comfort care facilities/homes for the dying specifically, there is no charge to the residents for services nor do we receive any third party insurance reimbursements. This is possible  because of the generosity of our benefactors, memorial contributions and an army of dedicated volunteers.
 

IS THERE A WAITING LIST?

There is, at times, a waiting list and individual circumstances, including a screening interview, will dictate final acceptance into one of the homes. The interview insures that the prospective resident is appropriate for the home and vice versa. Highest priority is given to those in greatest need or those without family caregivers.
 

WHAT ABOUT PAIN MANAGEMENT?
Pain management is a major focus of comfort care. Using a variety of means, pain is managed and controlled under a doctor's supervision and guidance, and with a nurse on call continuously.  

WHERE ARE THESE COMFORT CARE FACILITIES/HOMES?
There are eight homes in  Rochester and the suburbs and seven more within a 100 mile radius.

WHAT ARE THE ROCHESTER AREA HOMES?

ADVENT HOUSE in Fairport
BENINCASA in Mendon
ISAIAH HOUSE on Prince Street, Rochester
JOURNEY HOME in Greece
MT. CARMEL HOUSE on Planet Street, Rochester
SHEPHERD HOME in Penfield
SUNSET HOUSE  in Irondequoit
WEBSTER COMFORT CARE HOME on Holt Road

HOW DOES A PERSON GET INTO A HOME?
A referral is made by a doctor or social worker through a health care agency such as Visiting Nurse Service or Lifetime Care (Genesee Region Hospice).  Referrals are made when the person is determined to be within three months of death. Families should be involved and consulted at each step of the process. Criteria such as location, family support, diagnosis and prognosis, critical care needs and emotional status of the person all enter into the final determination.


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